Hi folks,
After struggling to get my 2G internet working on my HTC-G2 handset I thought it would be apt to write a small blog entry to fellow sufferers. After moving to a different state and choosing 2G (I didn't need 3G) I had to struggle to get my phone connect to Idea's 2G network. It took almost 24 hours and 6-7 calls to customer care for them to activate my service. After the so called activation, I was supposed to get an SMS which had the APN settings which would help the device latch onto the network for 2G. Instead I kept getting, "You will receive an SMS with settings after this sms. Please save the settings. Happy browsing". But I kept waiting and waiting and pestering the poor customer care guys. Finally I found out that Idea doesn't have automatic settings for HTC-G2 handsets so I wouldn't be getting any sms. I had to personally go to Idea store and get it configured. I tried to check internet meanwhile and found couple of helpful posts but those settings didn't work for me.
Finally visiting Idea store I realized the store employees were as clueless as the customer care people regarding HTC-G2 settings. A kind soul in the Hadapsar Idea store gave me his phone for me to copy his settings and see if it worked. It didn't but then he told me , that I would get the settings at the main Idea store in Pune. The whole drama ended when I visited this Idea store and the employee there just made a simple entry into APN and voila internet started working.
For the select few who don't want to read my struggles here is the setting that is configured on my phone. Hope it works for you.
1. Delete previous APNs if any
2. Go to Settings--> Wireless & Networks --> Mobile Networks --> Access Point Names
3. Create new APN with following settings
Name : idea
APN: internet
rest all : Not set or default
4. Save the APN
5. Check the Data enabled and use 2g networks (for battery life)
Happy browsing!
P.S : Before you do this, Please try sending sms (text) SET to 54671. Once you do this, you are supposed to get the settings sent to your phone. It didn't work for me but should work for most phones.
After struggling to get my 2G internet working on my HTC-G2 handset I thought it would be apt to write a small blog entry to fellow sufferers. After moving to a different state and choosing 2G (I didn't need 3G) I had to struggle to get my phone connect to Idea's 2G network. It took almost 24 hours and 6-7 calls to customer care for them to activate my service. After the so called activation, I was supposed to get an SMS which had the APN settings which would help the device latch onto the network for 2G. Instead I kept getting, "You will receive an SMS with settings after this sms. Please save the settings. Happy browsing". But I kept waiting and waiting and pestering the poor customer care guys. Finally I found out that Idea doesn't have automatic settings for HTC-G2 handsets so I wouldn't be getting any sms. I had to personally go to Idea store and get it configured. I tried to check internet meanwhile and found couple of helpful posts but those settings didn't work for me.
Finally visiting Idea store I realized the store employees were as clueless as the customer care people regarding HTC-G2 settings. A kind soul in the Hadapsar Idea store gave me his phone for me to copy his settings and see if it worked. It didn't but then he told me , that I would get the settings at the main Idea store in Pune. The whole drama ended when I visited this Idea store and the employee there just made a simple entry into APN and voila internet started working.
For the select few who don't want to read my struggles here is the setting that is configured on my phone. Hope it works for you.
1. Delete previous APNs if any
2. Go to Settings--> Wireless & Networks --> Mobile Networks --> Access Point Names
3. Create new APN with following settings
Name : idea
APN: internet
rest all : Not set or default
4. Save the APN
5. Check the Data enabled and use 2g networks (for battery life)
Happy browsing!
P.S : Before you do this, Please try sending sms (text) SET to 54671. Once you do this, you are supposed to get the settings sent to your phone. It didn't work for me but should work for most phones.